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Hiring in the Age of AI: Talent Acquisition’s Competitive Edge | mya EBook

Identifying and securing high-quality talent is a top challenge facing the recruiting industry. There are more job openings than unemployed job seekers. In a unique market like this, there isn’t time to waste when it comes to filling positions. In fact, nearly half of employers say filling a job today takes longer than ever in the postindustrial era. Filling positions has never been more challenging and expensive, so you need a tool to make this process quick, efficient, and cost-effective.

Enter: chatbots—specifically, Conversational AI.

So, what?

• Live chat software has a 73% satisfaction rate as a way for customers to interact with businesses
• 40% of millennials say that they chat with chatbots on a daily basis.
• By 2020, it is predicted that 85% of consumer interactions will be handled without a human agent.
• 64% of internet users say 24-hour service is the best chatbot feature.

Conversational Artificial Intelligence(CAI) can help organizations solve recruiting challenges by automating aspects of the hiring process and transforming the online candidate experience. CAI combines artificial intelligence, natural language processing, and machine learning to address job market inefficiencies, while maintaining the human-centric nature of recruiting. In practice, it enables recruiters to be more effective with their time and provides candidates a higher quality experience.

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Mya is the leading conversational AI recruiter. The solution helps hiring teams scale their sourcing efforts, screen and shortlist large applicant pools, automate the scheduling process, provide onboarding and HR support, and deliver a world-class candidate and employee experience. Mya applies proprietary natural language and machine learning techniques to have open-ended, natural and dynamic conversations, gather deep candidate insights, and build trust and confidence with its users. The technology interacts with candidates through SMS, WhatsApp, and other messaging applications and can be embedded into your career site and application process. Mya is highly configurable, speaks multiple languages, and can be seamlessly integrated into your ATS, CRM, and calendar systems.